Support

Need help with MatchTagR? Find answers to common questions below or contact us directly.

Frequently Asked Questions

How do I tag events during a match?

Simply tap the large "TAG" button when an event occurs. You'll be prompted to select an event type and add a description. The app automatically records the current match time.

What are the three modes and when should I use them?
  • Live Tag Match: Use when you're watching a live match and want to tag events in real-time. You can sync with video later.
  • Record & Tag Match: Use when you want to record the match with your camera while tagging events simultaneously.
  • Tag Uploaded Video: Use when you have a video already recorded and want to tag events while watching playback.
How do I sync events with video?

In Live Tag Match mode, after importing a video, go to the video player and tap the settings icon. Set the start time for each period (half/quarter) to match when that period begins in your video. The app will automatically sync all tagged events with the correct video timestamps.

Can I change the sport after starting a match?

No, sport selection is locked once a match has started. This ensures data consistency and prevents issues with event types, period terminology, and video synchronization. To change the sport, you'll need to reset the match first (which will clear all events).

How do I share my match events?

After a match, go to the Events List and tap "Share Match Events". You can share via email, messages, social media, or any other sharing option available on your device.

Where is my data stored?

All data is stored locally on your device. We don't collect or transmit any data to external servers. Your privacy is our priority.

Can I use MatchTagR offline?

Yes! MatchTagR works completely offline. All features are available without an internet connection since all data is stored locally on your device.

How do I delete events?

In the Events List, swipe left on any event and tap "Delete". You can also delete all events by going to Settings and resetting the match.

What sports are supported?

MatchTagR supports Football, AFL, Rugby, Netball, Cricket, American Football, Basketball, and Oztag. Each sport has customized event types and terminology.

Can I customize the duration of periods?

Yes! Go to Settings and select your preferred duration. Available options vary by sport and include common match lengths.

Still Need Help?

Can't find what you're looking for? We're here to help!

We typically respond within 24-48 hours.